OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 108 comments received in the last 90 days.
17 March 2025
More than satisfied. The staff couldn't do enough for my every want and need. Thank a million.
12 March 2025
Very smooth experience staff were great
10 March 2025
Again Keane made the whole experience easy and enjoyable
09 March 2025
Great, Harvey was excellent. Kept me up to date, nothing was too much trouble and gave me a thorough hangover on collection day
08 March 2025
Emily was great. Everything went smoothly.
07 March 2025
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25 February 2025
I am extremely disappointed with the service I received. I was unable to collect the car on the agreed date as not all the paperwork had been emailed through in time for me to sign. I cannot access personal emails during my working hours.
23 February 2025
There was a computer main office issue so my car was not ready on time. Everyone apologised and it wasn't the dealers staff fault.
23 February 2025
Really easy, not complicated at all, really quick process , minimal paperwork. Staff lovely
22 March 2025
Good service and great communication
20 March 2025
Everything explained clearly, price breakdown, length of time to complete the work, and the questions I had regarding the vehicle's health & components.
19 March 2025
Very pleased with the service and feel confident bringing the car to this garage.
16 March 2025
Very good service
16 March 2025
Friendly staff, on this occasion did a price match with tyres, fist class job. always happy go help.
15 March 2025
The staff are helpful & really friendly, so I know I am in safe hands & feel any question concerning my car can be answered honestly.
15 March 2025
Everything was done easily and quickly.
14 March 2025
Thorough and informative
13 March 2025
All good ??
12 March 2025
Always happy to help
20 March 2025
Great service