OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 93 comments received in the last 90 days.
03 April 2025
Communication, choice, met my needs in relation to the payments.
27 March 2025
Very efficient handover by Harvey
20 March 2025
Great service
17 March 2025
More than satisfied. The staff couldn't do enough for my every want and need. Thank a million.
12 March 2025
Very smooth experience staff were great
10 March 2025
Again Keane made the whole experience easy and enjoyable
09 March 2025
Great, Harvey was excellent. Kept me up to date, nothing was too much trouble and gave me a thorough hangover on collection day
08 March 2025
Emily was great. Everything went smoothly.
07 March 2025
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08 May 2025
See above
07 May 2025
The service department are great and very efficient. The work done is excellent and the car is immaculate when you go to collect it.
06 May 2025
I was in and out within an hour and there were multiple cups of tea on offer whilst I waited. Unfortunately The problem has still not been fully solved but I have not rung the garage back yet for a further visit
05 May 2025
.
04 May 2025
I received a video report on my vehicle detailing condition and a print out of all items checked.
03 May 2025
Easy and efficient
03 May 2025
Very good.
03 May 2025
Couldn't find any faults
02 May 2025
Satisfied
02 May 2025
Brilliant staff and my car was ready when I asked for it to be because I had an appointment.
23 April 2025
Felt like a valued customer throughout the whole process. Emily paid attention to our every request. She connected perfectly with us and demonstrates a keen, knowledgeable, natural efficient approach to the whole buying and selling experience.