OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 79 comments received in the last 90 days.
02 September 2025
Satisfied no complaints
19 August 2025
Friendly welcome and great team
12 August 2025
Ordered me the wrong car- had a package level missing. Went unnoticed unit I got home with the vehicle and then informed them. I then had to wait 3 more months for the new car paying the original agreed price for an insufficient car. I had no choice
06 August 2025
Happy with the support given
01 August 2025
Everything went smoothly
31 July 2025
Harvey couldn't have been more helpful.
30 July 2025
Sales representative was very professional and knowledgeable and kept me informed at all times.
29 July 2025
From entering the showroom to driving away in my new car the process was so efficient
29 July 2025
LUKE WASN'T PUSHY WITH THE SALE AND WE GOT THE DEAL THAT WE WANTED.
21 September 2025
Always great customer service when attending Lloyd's at Blackpool
20 September 2025
Warm welcome and pleasant staff
20 September 2025
Gave good advice and the job was completed speedily
20 September 2025
Everything was explained to me exactly what my mini needed.
17 September 2025
Always a pleasure to deal with them
17 September 2025
Kept me informed and looked after my car
16 September 2025
Again, no probs, all good
16 September 2025
Excellent customer service from Ben & Rob in the service dept. Please recognise this with them.
15 September 2025
Went over and above to help me with my MoT and service
14 September 2025
Valeter failed to power wash rear arches, which was specifically asked for and written down for valeter by service department. Very simple request not carried out at last two visits! Service dept. Excellent! Though.
04 September 2025
I have always found Lloyds Mini, Blackpool, a welcoming, helpful centre with absolutely no sales pressure on me.